Support and wellbeing

Updated 20 September 2021

When world events affect members of our community, we know how important it is to have the right support, especially for those who are far away from family and friends.

We recognise that COVID-19 will have had an impact on many different aspects of your life. We are committed to supporting all our students, whether you are looking for practical help, advice or someone to talk to.

Symptoms, positive testing and self-isolation

Read our information and advice on what to do it you have symptoms, test positive or need to self isolate and how we can support you. There are a number of ways you can access help, including our student information points and helpline.

School support team and your personal tutor/supervisor

Contact your school student support team if you have questions that aren’t answered on this website or you need other help or support. Your personal tutor/supervisor or another academic support contact will also keep in touch with you regularly during this time.

LUU Help and Support

LUU’s Help and Support team provides advice, support and help on all aspects of student life, including: support if you need to self-isolate, general advice on academic issues, help with personal, academic and financial issues (through an emergency hardship fund), advice on group support and solidarity activity, and support for students experiencing harassment or a hate incident. You can access LUU help and support.

LUU Student Exec is running a Facebook group, ‘LUU Covid-19 Community’ group, for the students of Leeds to come together during the COVID-19 pandemic.

Student societies

Leeds University Union student societies can also be an important source of support and friendship.

Universities Chaplaincy

The Chaplains and the Muslim Student Adviser are here to listen and offer pastoral and spiritual support.

Email:  Tel: 0113 343 5071 (Chaplains)
Email: Tel: 07713707857 (Farhat Yaqoob, Muslim Student Adviser)

Student Counselling and Wellbeing

Student Counselling and Wellbeing offer free, professional and confidential counselling and wellbeing and mental health support. View their information about online support. You can also access web-based services and resources such as Big White Wall.

Student Minds have published advice and resources to help with worries about coronavirus

Keeping active and healthy

Online workouts are now available on our Sport and Physical Activity website. The Your Home Your Move page will be updated with more videos and blog posts on staying active while at home.

University online reporting form

If you’ve been harassed or experienced or witnessed a hate incident, in addition to the help available from LUU Advice, the University has an online reporting form you can use to report anonymously and get support.

Support for people who are clinically extremely vulnerable to COVID-19

Find out about the support available locally from Leeds City Council and how to stay safe if you’re at high risk from coronavirus.

Support for disabled students

We understand that disabled students may have particular concerns about COVID-19. The University will make appropriate arrangements to enable you to continue your learning in a way that takes account of your disability. Please contact us by email at and we will respond to you as soon as possible.

Support for international students

We know many students are understandably anxious about how COVID-19 is affecting family, friends and their home country. We also understand that changing travel restrictions mean some students are having to make complex decisions about international travel.

Information about visas is on the your visa page and you can also contact the international student office for advice at:

The student support team in your academic school can answer questions about your academic studies and help you find the right support with other practical and emotional issues. It is important you tell them if you are ill or having problems.

If you’re living in university accommodation, you can also get support from Residence Life at:

Other support resources