Advice and support for international students

Your health, safety and wellbeing during this time are the University’s highest priority and we’re committed to supporting all our international students, both in Leeds and around the world, as we go through this crisis.

We know that as well as health worries, youll also have concerns about the impact on your studies. If you’re in Leeds, we recognise that it’s especially difficult to be away from your home country and family during this time and that it’s not easy to self-isolate or socially-distance while dealing with all the different aspects of this situation. 

We understand that finding the information and help you need and feeling part of a supportive community are important right now. 

Where to find the latest information from the University

Keep checking your University email address for messages from your academic school.

Make sure you don’t miss the important emails and newsletters we are sending to all students and postgraduate researchers. You can also find them on our student communications page.

How to get support

The Student Support team in your academic school is the first place to ask for help. The team can answer questions about your academic studies and help you find the right support with other practical and emotional issues. It is important you tell them if you are ill or having problems.  

If youre living in University Accommodation, you can also get support from Residence Life at

Our university support and wellbeing services are offering specialist advice and support online. 

Disability Services provides a range of support for disabled students and those with long term health conditions (including mental health) and is also providing specific support to disabled students related to this situation.   

Our Staying Connected page is the place to look for different activities and support offered by campus teams to help you get together online with other students, do something enjoyable, and take your mind off worries. You can join our Global Community Microsoft TEAMs space to connect with other students and take part in activities. Join now using your email or use the join code loq5x6z by selecting ‘join or create a TEAM’ at the bottom of your teams list.

Find answers to your questions

To find out the UK government’s latest advice on what you should do

The Minister of State for Universities, Michelle Donelan MP, has written about steps the UK government has taken to mitigate the effects of covid-19 on international students. Find out more in our student newsletter of 20 April 2020.

If you need medical advice about possible coronavirus symptoms 

Read the NHS advice on coronavirus and access the NHS 111 online service 

The government has confirmed that anyone who needs treatment for Covid-19 will not be charged by the NHS, even if they no longer have a valid visa for the UK. 

If you’re self-isolating and need practical support 

If you are ill or need to self-isolate in line with government guidance, please let us know. Find out how we can support you.

If you need emotional support or someone to talk to 

We know the current situation is very challenging but remember you don’t have to cope with everything on your own. As well as talking to friends or family, you can still contact our campus support services, who are offering individual support online. 

If you’re feeling lonely 

There are lots of ways to connect with others while you are social distancing. Look at our page on Staying Connected and LUU’s Covid-19 Community Group on Facebook.  

Read this student blog about looking after your mental health during lockdown. 

If you have questions about visas or travel 

Information about visas and travel is on our visas and travel page and you can also contact for advice on this and questions about other aspects of being a student from outside the UK. 

You can also get useful advice from the UK Council for International Student Affairs (UKCISA).

If youre worried about things like your finances or your accommodation  

You can get help and support from Leeds University Union Advice. 

If you have concerns about your safety or security 

University Security is available 24 hours every day.

Information about support and online reporting for harassment or hate crime.

If you have questions about online learning 

Online learning page

Contact your school if your questions are not answered by the resources in the online learning advice section of the website. 

If you have questions about your academic programme 

See our students FAQs page and keep checking emails from your school for updates.