Advice and support for international students

Your health, safety and wellbeing during this time are the University’s highest priority and we’re committed to supporting all our international students, both in Leeds and around the world, as we go through this crisis.

We know that it’s very hard to be social distancing or self-isolating while dealing with all the different aspects of this situation 

We know that as well as health worries, youll also have concerns about the impact on your studies, and you’ll have many questions, some of which don’t yet have answers. We understand that finding the information and help you need and feeling part of a supportive community are important right now. 

If youre an international student whos remaining in Leeds, we recognise that its especially difficult to be away from your home country and family during this time. You may be anxious about how the situation is affecting people you care about, and worrying about getting the right practical and emotional support while youre staying in Leeds 

Where to find the latest information from the University

Keep checking your University email address for messages from your academic school.

Make sure you don’t miss the important emails and newsletters we are sending to all students and postgraduate researchers. You can also find them on our student communications page.

How to get support

The Student Support team in your academic school is the first place to ask for help. The team can answer questions about your academic studies and help you find the right support with other practical and emotional issues. It is important you tell them if you are ill or having problems.  

If youre living in University Accommodation, you can also get support from Residence Life at residencelife@leeds.ac.uk.

Our university support and wellbeing services are offering specialist advice and support online. 

Disability Services is providing specific support to disabled students related to this situation. 

 Our Staying Connected page is the place to look for different activities and support offered by campus teams to help you get together online with other students, do something enjoyable, and take your mind off worries. 

Find answers to your questions

To find out the UK government’s latest advice on what you should do

The Minister of State for Universities, Michelle Donelan MP, has written about steps the UK government has taken to mitigate the effects of covid-19 on international students. Find out more in our student newsletter of 20 April 2020.

If you need medical advice about possible coronavirus symptoms 

Read the NHS advice on coronavirus and access the NHS 111 online service 

The government has confirmed that anyone who needs treatment for Covid-19 will not be charged by the NHS, even if they no longer have a valid visa for the UK. 

If you’re self-isolating and need practical support 

If you are ill or need to self-isolate in line with government guidance: 

  • Ask friends to help bring you food or essential supplies, or use online shopping 
  • Tell your school that you’re self-isolating 
  • Email residencelife@leeds.ac.uk if you are self-isolating in University accommodation 
  • If no one is able to bring you food and essentials, inform Residence Life (if you live in a University residence) or your school (if you are living in private sector accommodation), and  they will discuss with you how to make arrangements  to get the help you need. 

If you need emotional support or someone to talk to 

We know the current situation is very challenging but remember you don’t have to cope with everything on your own. As well as talking to friends or family, you can still contact our campus support services, who are offering individual support online. 

If you’re feeling lonely 

There are lots of ways to connect with others while you are social distancing. Look at our page on Staying Connected and LUU’s Covid-19 Community Group on Facebook.  

Read this student blog about looking after your mental health during lockdown. 

If you have questions about visas or travel 

Information about visas and travel is on our visas and travel page and you can also contact internationalstudents@leeds.ac.uk for advice on this and questions about other aspects of being a student from outside the UK. 

You can also get useful advice from the UK Council for International Student Affairs (UKCISA).

If youre worried about things like your finances or your accommodation  

You can get help and support from Leeds University Union Advice. 

If you have concerns about your safety or security 

University Security is available 24 hours every day.

Information about support and online reporting for harrassment or hate crime.

If you have questions about online learning 

Online learning page

Contact your school if your questions are not answered by the resources in the online learning advice section of the website. 

If you have questions about your academic programme 

Student education and exams 

Keep checking emails from your school for updates.